Privacy Policy

Updated: 7/21/22

When you subscribe to the DeliciousDoor email list or buy a product through the website, you’re not only showing us your great taste but you’re also making a secure, protected purchase. We’ll ask you to provide your name, email address, username, password, zip code/postal code and or mailing address. IP address may also be recorded to authenticate users.

When you like an offer or follow a company, we will link this information with your user account so that we can give you updates when similar offers are introduced. If you choose to submit profile information in an order confirmation page or your my account, that information will securely be used to provide you better product recommendations in the future.

Why do you need my info?

A few reasons:

To send email updates: The email address you provide will be used to send information and updates pertaining to our website, special offers on vegan products, and any vegan-related information that we think you will enjoy. You’ve got things to do so we use this info to make discovering new vegan products easy for you.
To improve our website: We know, we know. You love DeliciousDoor like Mark Darcy loved Bridget Jones: Just the way it is. We’re focused on continually improving our website and the information and feedback we receive from you will help us do just that.
To get you free stuff: Your contact information may be used to administer a contest, promotion, survey or other website feature.

Under 13 years of age?

At the moment, no one under 13 years old is permitted to use the site.

Do we use cookies?

Yes, we use cookies to track referrals, for user authentication and marketing purposes. We also include cookies in our subscription Snack Box sometimes but those are the less technical kind.

Do we disclose any information to outside parties?

Sharing is caring…but sometimes it’s not. Here’s what we don’t share:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and protected.

Here’s what we do share:

We share your shipping address with our product suppliers because they’re not so good at reading minds when trying to figure out where to ship orders.

We may release your information when we believe it’s necessary to comply with the law, enforce our website policies, or protect ours or others’ rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

In addition, we or a third party service provider acting on our behalf may temporarily refer to personal information from you when your purchase is valid for targeted promotional offers. If you accept a gift from one of our gifting partners, we may transfer personally identifiable information to them so that you can receive and make use of the gift accepted, and they can respond to your inquiries. In these cases, your personal information will only be used to deliver the gift code to you, not for any additional purposes.

Your Data

Here’s a summary of how we protect your data and respect your privacy.

Types of data we collect

Contact details (including your email address)
Shipping information (assuming an order is placed)
Data on how you interact DeliciousDoor online
Survey results and profile information that you submit to us

How we use your data

To process and ship your order
To provide personalized customer support
To keep DeliciousDoor up and running
To send you marketing emails (assuming you opt-in)
To provide you personalized suggestions on products
To provide to vendors in our marketplace

Third parties who process your data

Infrastructure: Shopify and associated apps, our fulfillment center that processes orders (Pietra Fulfillment, in based New York, USA)
Analytics: Google Analytics, hotjar, Google Search Console
Customer Support / Marketing: Gorgias, MailChimp, Klaviyo
Payments: Stripe, PayPal
Other: Misc. Google Services, shipping services (such as DHL, USPS, FedEx, UPS)

When we collect data

We collect data from users when they browse our website, sign up to receive emails, create an account or place an order.

Know your rights

You have the right to the following:

Request specific information we hold on you
Opt-out of marketing emails
Request to have stored information removed from our database

How do we protect your information?

Big, burly virtual bouncers. Okay, not really but we do implement a variety of security measures to maintain the safety of your personal information.

Your Consent

By using our website, you consent to our privacy policy. Thanks.

Changes to our Privacy Policy

We’re not fickle but we may decide that we need to make changes to our privacy policy. If we do make this decision, we will post those changes on this page. It’s your responsibility to check back to see if changes are made.

Contact Us

If there are any questions regarding this privacy policy you may use the following address to contact us by letter or carrier pigeon:

Delicious Vegan Ventures LLC
8014 S Welby Park Drive, Suite 202
West Jordan, UT 84088-5580

Or email:support@deliciousdoor.com